Privacy Policy, May 2018

We value our relationships with our customers, traders and other companies we work with. That’s why we want to be completely transparent about why we collect and hold your data, how we will use it and how we will keep it safe. You can find out more below including how you can opt out of communications or contact us about your data.

Newsletter Sign Ups and Event Customers and Attendees

You may choose to give us your personal details and consent to receive marketing information from us, either by:

  • Signing up to our newsletter online; or
  • Giving us your details and consent by filling in a form at an event.

We may then use this consent and the information you supply to send you newsletters and follow up information, including exciting and interesting news on forthcoming events and initiatives

We will only send you this information where you have given us your consent and you have a right to tell us to stop contacting you at any time or to find out more about how we store and use your data. We will always act on your instructions and aim to put you in control of your relationship with us. 

We only ask for the minimum data necessary to keep you updated in the best possible way;

  • Name so we know how to talk to you
  • Email so we know how to contact you
  • We may ask for your postcode so that we can send you information about events in your local area.

We will mainly use your data to:

  • Provide you with the information you asked for
  • Keep a record of your relationship with us
  • Ensure we know how you prefer to be contacted
  • Understand how we can improve our newsletters or information.

We will not share your data for others’ marketing purposes. We won’t sell, give or trade your information to other companies and please be assured that you will not receive offers from other companies or organisations as a result of giving your details to us. 

If at any time you wish to stop or change how we communicate with you, ask us to remove you from our records or to update the information we hold, please do get in touch, using one of the following options:

Email: info@eat-me-drink-me.co.uk

Call: 020 8782 3330 during office hours

Write to:  Eat Me Drink Me, 52 Gorst Road, Park Royal, NW10 6LD

Unsubscribe: By clicking on the unsubscribe link at the bottom of our emails we send you.

 

Traders 

If you are a Trader then we will need to collect certain data and information from you so that we can carry out any business activities together. This information may be collected:

  • When you register on our website as a Trader
  • When you apply on our website to work at one of our Events
  • During the course of our business dealings and conversations around the provision of your service
  • In order to comply with applicable regulations and rules relating to the provision of the service as required by law and/or us, the Event Organiser, local authority or other relevant organisation (i.e. Health and Safety, Environmental etc.).

This information is managed separately from other data provided to us and we only ask for information necessary for us to carry out our business together such as:

  • Contact Name so we know who to talk to and liaise with at the company
  • Stall / Company / Trader Name so we know your business name
  • Company address for invoicing / contractual purposes
  • Email address and contact number so we can liaise with you around events
  • Social media information so we can help to promote you through our social media activity when you are at our events
  • Information about your business and the service you provide so that we understand what you do and can effectively match you with events
  • Practical details and information about and relating to your business, including information and documentation relating to laws and regulations (e.g. health and safety, food hygiene etc.)
  • Financial and invoicing information for invoicing, payments and financial transactions.

If you are a registered Trader with us, then we will use your information to send you information about upcoming events relevant to you that you may wish to apply for. You have a right to tell us to stop contacting you at any time and to find out more about how we store and use your data. We will always act on your instructions and aim to put you in control of your relationship with us. 

We will not share your data for others’ marketing purposes, nor will we sell or trade your information to other companies. 

In some situations we will have a legitimate business interest or contractual reason for sharing your data and information around your business with a third party such as an Event Organiser, Venue Owner or a Local Authority. This is so that both you and us can provide their service and fulfil our contractual obligations in relation to any event.

We will only share information and data provided by you that is necessary to fulfil these obligations. 

If at any time you wish to stop or change how we communicate with you, ask us to remove you from our records, update the information we hold or find out how and where we share your data, please do get in touch, using one of the following options:

Email: info@eat-me-drink-me.co.uk

Call: 020 8782 3330 during office hours

Write to:  Eat Me Drink Me, 52 Gorst Road, Park Royal, NW10 6LD

Unsubscribe: By clicking on the unsubscribe link at the bottom of our emails we send you.

Traders will also be asked to agree to our market or events Terms and Conditions when working with us.

 

Other Companies We Work With

If we are employed by you to provide a service (for example at an event or festival), then during our business dealings it is likely we will obtain some data and information about you, your employees and your business. This could include information such as names, email addresses, company information and event information.

We will only use this data and information for the purposes of our business together. You will not be added to any of our newsletter or marketing lists unless you actively subscribe or give consent to receive such information (in which case, please also refer to the section ‘Newsletter Sign Ups and Event Customers and Attendees’ above).

All information and data provided to us will be treated confidentially at all times. We will not share your data for others’ marketing purposes and we won’t sell, give or trade your information to other companies.

If at any time you wish to stop or change how we communicate with you, ask us to remove you from our records or to update the information we hold, please do get in touch, using one of the following options:

Email: info@eat-me-drink-me.co.uk

Call: 020 8782 3330 during office hours

Write to:  Eat Me Drink Me, 52 Gorst Road, Park Royal, NW10 6LD

Unsubscribe: By clicking on the unsubscribe link at the bottom of our emails we send you.

 

Data Security

Eat Me Drink Me has secure record keeping systems which can only be accessed by authorised people within the organisation.

 

Changes to this policy

We may change this Privacy Policy from time to time. If we make any significant changes in the way we treat your personal information we will make this clear on this Website and where appropriate will communicate directly with you.

 

Cookies Policy

Please see here for details of our Cookies Policy.

 

Generally

We are committed to protecting and securing your data and aim to adhere to any rules and regulations set out by the EU General Data Protection Regulation (GDPR) and any other applicable laws and regulations.

 

Contact Us

If you want to contact us in respect of this privacy policy or your personal data that we may hold, you can do so by calling 020 8782 3330 during office hours, or emailing info@eat-me-drink-me.co.uk, or writing to us at Eat Me Drink Me, 52 Gorst Road, Park Royal, NW10 6LD.